Privacy policy

Captain Roam is a trade name of DIBC LLC, an Ohio limited liability company. This policy explains what we collect and how we use it. Contact: [email protected].

What we collect

• What you send us: the answers in your order email (for example your name, email, destination, dates, who is traveling, interests and any needs you tell us about), plus a shipping address if you order a printed book.
• Emails you exchange with us.

The order form runs in your browser and does not send anything to our servers. Your answers reach us only when you send the email your email app opens, or paste them into an email yourself.

How we use it

Only to make, deliver and support your guide, to send your quote and payment link, and to answer you. We never sell your information.

Who else sees it

• Our email provider, which stores our email.
• The payment provider named in your payment link, which handles your payment. We don't see or store your full card number.
• For printed books: our printer and the shipping carrier receive your name and shipping address so they can print and deliver your book.
• Anyone the law requires us to share it with.

The guidebook library

A Full Field Guide joins the Captain Roam guidebook library once finished. Your personal details and trip plans never go into the library version.

Cookies and tracking

This site uses no analytics, advertising trackers or cookies of its own.

How long we keep it

We keep order emails as long as we need them to support your guide and to keep business and tax records. Ask us to delete your information at [email protected] and we will, unless we have to keep it by law.

Your choices

You can ask what we hold about you, ask us to correct it, or ask us to delete it, by emailing [email protected].